Free Express Shipping on all orders NZ$ 49+ & FREE Returns
We stand behind everything we make. It's proof of our continued commitment to athletic performance and our relentless pursuit to empower athletes everywhere. So if you experience any issues with the quality or performance of a product, we'll make it right.
For orders placed between the 7th of November to the 21st December 2018 we have extended our returns timeframe from 30 days to 100 days. Therefore if you are not 100% satisfied with an item, you can return it for FREE within 100 days of having received your order. If you wish to return a product after 100 days due to a change of mind, it is at our discretion.
If you experience any issues with quality or performance of our gear, we'll make it right, just contact our Customer Service team.
If you are not 100% satisfied with an item, you can return it for free within 30 days of having received your order. After 30 days, you will no longer be able to return your order. Make sure to include the return packing slip. If you have received a defective item, we want to know. Please contact us for further support on 0800 867 267.
Refunds may take up to 14 working days to process once the parcel has arrived back in our warehouse. All refunds must be returned to the account used to make the original purchase. This includes both credit cards and PayPal accounts.
Unfortunately, we are unable to offer exchanges. In order to avoid disappointment and replace your item quickly, we recommend placing a new order for the item you want, and returning your unwanted item.
You can only return an item to the retail store you originally purchased it from. You will have to contact that retailer for their return and exchange policy. You cannot return items you purchased from the Under Armour website to a retail store. If you have received a defective item, we want to know. Please contact us for further support on 0800 867 267.
We want to make your return as easy as possible. Simply follow these steps and you'll be on your way to a successful return.