Shipping Information

DELIVERY NOTICE: Due to a high volume of orders there may be a 5-7 day delay in dispatching your order.

Get free delivery on all orders over $79NZD, or $14.99 for orders under $79NZD. Orders placed before 3PM NZST (business days) should be dispatched same day, and delivered within 5 working days. Orders placed after 3PM NZST will be dispatched the following business day. Remote and regional areas may take up to 10 business days for delivery.

If you order over $1000 NZD or more your shipment will incur import duty therefore you will need a client code and are required to pay an import transaction fee. You can find more information about import duty on the New Zealand Customs website: https://www.customs.govt.nz

All New Zealand orders are shipped from our warehouse in Sydney, Australia and delivered using DHL New Zealand, which is a signature required service. If you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email. Please contact us for further support on 0800 867 267.

Please note from November 26th, 2019 all New Zealand orders include GST

For more information please contact us on 0800 867 267.