Shipping Information

DELIVERY NOTICE: Due to the high volume of orders during the current promotion there may be a delay in dispatching your order. If you have any concerns please contact our Customer Service team.

HOLIDAY DELIVERY CUT OFF: Orders placed by the 11th of December will be shipped in time for the holidays. If you have any concerns please contact our Customer Service team.

FREE EXPRESS DELIVERY OVER NZ$ 49 

ORDER VALUE EXPRESS
  5 - 10 Business Days
Up to NZ$ 49  NZ$ 14.99
Over NZ$ 49 

FREE

 

IMPORTANT DELIVERY INFORMATION

Get free express delivery on all orders over $49NZD, or $14.99 for orders under $49NZD. Orders placed before 3PM NZST (business days) should be dispatched same day, and delivered within 5 working days. Orders placed after 3PM NZST will be dispatched the following business day. Remote and regional areas may take up to 10 business days for delivery.

All New Zealand orders are shipped from our warehouse in Sydney, Australia and delivered using StarTrack Premium Express, which is a signature required service. If you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email. Please contact us for further support on 0800 867 267.

EXTENDED RETURNS: UA gifts purchased from the 21st of October 2019 can be returned up until the 31st of January 2020.

NEW ZEALAND TAXES AND DUTY FEES

Please note from November 26th, 2019 all New Zealand orders include GST

For more information please contact us on 0800 867 267.