Shipping Information

Get free express delivery on all orders over $49NZD, or $14.99 for orders under $49NZD. Orders placed before 3PM NZST (business days) should be dispatched same day, and delivered within 5 working days. Orders placed after 3PM NZST will be dispatched the following business day. Remote and regional areas may take up to 10 business days for delivery.

All New Zealand orders are shipped from our warehouse in Sydney, Australia and delivered using StarTrack Premium Express, which is a signature required service. If you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email. Please contact us for further support on 0800 867 267.

For orders placed between the 7th of November to the 21st December 2018 we have extended our returns timeframe from 30 days to 100 days. Therefore if you are not 100% satisfied with an item, you can return it for FREE within 100 days of having received your order. If you wish to return a product after 100 days due to a change of mind, it is at our discretion.

For further information please view returns & exchanges information.

Please note, all orders are shipped from our warehouse in Sydney, Australia and may incur additional customs charges which require payment before your order can be delivered. Orders over NZD$ 200.00 may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorized service provider. Under Armour is not responsible for and will not reimburse any of these charge and duties.

Customs charges and duties are the responsibility of the Customer and will not be refunded by Under Armour. If you refuse to pay these charges your parcel may be abandoned, and Under Armour will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

Please find out more visit: NZ Government Customs Website.

For more information please contact us on 0800 867 267.